Frequently Asked Questions

 
 
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Here are a few of the most commonly asked questions. However, we are always willing to speak to you and answer any others you might have.

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What is a routine eye exam?

During an eye exam, our doctor will examine your vision and determine whether you need glasses or not. Our doctor will also assess different aspects of the overall health of your eyes, looking out for any other conditions that might be present (such as glaucoma, cataracts, macular degeneration, etc). The health of your eyes can also be indicators of other health conditions such as diabetes and hypertension.

What should I expect during an eye dilation?

During an eye exam with dilation, drops are placed in the eye to widen the pupil and allow more light in for the doctor to get a better view of your retina, gauge your eye health and diagnose diseases and conditions. You will experience blurry vision (especially at near distances) and a greater light sensitivity in the few hours following, but we will provide disposable shades for you to use. It is important to receive a dilation since there are some eye conditions that can't be detected without it. If this is your first experience with dilation or you are aware that your vision becomes too impaired for driving, bring a friend to drive you home!

What kind of eye emergencies/problems should I contact Bella Vision for?

In general, you should always come see an optometrist for any type of eye related emergency. Optometrists have the appropriate tools and are trained to diagnose and treat eye emergencies. If you’re not sure whether you are having a serious eye emergency or would like further guidance, call our office for advice. We will prioritize such cases and make sure we can see you as soon as possible.

Can I purchase glasses if I did not get an examination at Bella Vision?

Yes! Our opticians are always available to help you pick out a frame and walk you through the lens options that best fit your prescription and lifestyle. Please bring in a copy of your most recent and valid prescription when you come in to look for a new pair.

How long does my prescription remain valid and why does a prescription expire?

Glasses and contact lens prescriptions are valid for one year in the state of Texas. Because our eye health changes over time and we want you living with the best vision possible, it is important to keep your prescription up to date and have your eyes examined annually.

When should my child have her their first eye exam?

If there are any suspected vision problems, your child should come in for an eye exam at any age. Dr. Le loves kids and she has eye examination options for patients as young as infants. Children should be seen by an eye doctor no later than age 5 for early detection and correction of conditions like lazy eye or blindness.

What is a contact lens fitting?

During a contact lens fitting, our doctor will evaluate your eyes to determine which contact lenses are the best for you. Based on your prescription and eye health, our doctor will discuss the options available for you. From there, a set of trial contact lenses will be provided to check that the type and design are best suited for your eyes. It is necessary to have a contact lens fitting on order to wear contacts because there are a variety of different lens options and contact lenses with an improper fit can cause discomfort, blurry vision and eye damage. Additional follow up visits are included in your initial fitting fee for up to 3 months. 

What do I need to start wearing contact lenses for the first time?

In addition to a routine eye exam and a contact lens fitting, first time wearers also need a contact lens training session. During this session, our opticians will teach you the proper lens insertion/removal techniques and contact lens care instructions. As mentioned above, during the contact lens fitting our doctor will explain different lens options to fit your eyes, your lifestyle, and your preferences. You will always be provided with trial lenses to try your new contacts before ordering them. After your initial visit, our doctor might ask you to come in for a follow up so she can make sure the fit is still comfortable and your vision is clear.

Do I need to schedule an appointment for an exam? For purchasing glasses?

For routine eye exams, contact lens fittings, office visits, and follow-ups, you will need to schedule an exam! You can request an appointment online through our “schedule” tab or schedule directly with us by phone at (512) 454-1900. Glasses don’t require an appointment. Come by and browse our selection of frames anytime! Our opticians are always available to help you with glasses and lens options.

How can I get a copy of my prescription?

Due to the HIPAA Privacy Act, we cannot send confidential patient information such as prescriptions through email. However,  we are happy to print out your prescription during your visit. You can also stop by our office at any point during our business hours to get an extra copy. If you live far away or don't have time to stop by our office, we may also mail a physical copy to your address. 

Can I get schedule an appointment if I don’t have insurance?

Yes! You may schedule an appointment even if you don't have medical insurance or a vision plan to cover your visit. We offer a discount for patients who are paying the out-of-pocket cost for an examination. 

What other services are offered at Bella Vision?

Apart from eye exams, Bella Vision also offers services such as lasik and cataracts co-management, dry eye management, specialty contacts, and orthokeratology. See our "info" tab for a more detailed list of services offered.